Legal
Terms of Use
1. About these Terms
These Terms govern your use of the WiLL Trader public website, customer onboarding, trading software, automation features, notifications, analytics, portals and related services.
WiLL Trader is a SaaSv3 product. By creating an account, starting a trial, purchasing a plan or using WiLL Trader, you agree to these Terms and the Risk Disclosure.
2. Eligibility
You must be legally capable of entering into a binding agreement and must satisfy the eligibility requirements of any broker or financial service you connect to WiLL Trader.
You may not use WiLL Trader for unlawful activity, fraud, market abuse, or in breach of a broker's terms.
3. Your broker account
WiLL Trader connects to supported third-party brokers through APIs or other supported integrations. Your relationship with your broker is separate from your relationship with WiLL Trader.
WiLL Trader does not operate your brokerage account, hold your trading funds, control broker prices or spreads, guarantee broker uptime, or guarantee that any order will be accepted or filled.
You are responsible for maintaining valid broker credentials and for ensuring that your broker account is authorised for the activity you intend to perform.
4. Trading modes and automation
WiLL Trader may provide Manual, Turbo, Night Watch or other trading modes. Depending on the mode and configuration, the software may monitor markets, generate setups, arm instructions, place orders, manage positions, supervise automated cycles or stop trading when configured boundaries are reached.
You remain responsible for your decision to enable trading functionality.
WiLL Trader may prevent, reject, delay, pause or stop trading where safety rules, risk limits, broker conditions, system health, account state or other protective controls require it.
5. No guarantee of profit
WiLL Trader does not guarantee profitability, investment performance or any particular trading outcome. Trading losses may occur even when the software operates correctly.
6. Demo, beta and early access
Features marked DEMO, BETA, TESTING, PREVIEW, EARLY ACCESS or similar may be incomplete, may contain defects and may change without notice.
Demo-market behaviour can differ materially from live-market behaviour. Unless LIVE trading has been expressly made available to you, Early Access users should use IG DEMO.
7. Account security
You are responsible for protecting your WiLL Trader login credentials, devices, email account and connected broker credentials. You must notify us promptly if you believe your account has been compromised.
You may not attempt to access another user's Trader instance, bypass authentication, interfere with platform security, or defeat trading safety controls.
8. Service availability
We aim to provide a reliable service but do not guarantee uninterrupted availability. WiLL Trader may be affected by maintenance, infrastructure failures, network outages, broker API problems, third-party outages, software defects or circumstances beyond our reasonable control.
We may suspend or limit functionality where reasonably necessary for maintenance, safety, security, legal compliance or platform integrity.
9. Plans, trials and pricing
Trial periods, plan features and pricing are described on the public site or during checkout. Early Access pricing may change before commercial launch. Where a paid plan is selected, billing terms presented at checkout form part of these Terms.
Unless expressly stated otherwise, access to paid automation features may be limited, suspended or reverted when a trial or paid entitlement ends.
10. Third-party services
WiLL Trader may depend on third-party services such as brokers, payment providers, email services, hosting providers and messaging platforms. Those services are governed by their own terms and privacy practices.
11. Intellectual property
WiLL Trader software, branding, user interface designs, documentation, algorithms, content and related materials remain the intellectual property of their respective owners.
Your account or subscription grants you a limited, revocable, non-transferable right to use the service for its intended purpose. It does not transfer ownership of the software or underlying technology.
12. Acceptable use
You may not:
- attempt to bypass security, authentication or risk controls;
- reverse engineer or extract proprietary source code except where applicable law expressly permits it;
- abuse APIs, infrastructure or rate limits;
- resell, sublicense or commercially redistribute access without written approval;
- use the service for fraudulent, illegal, malicious or abusive activity;
- interfere with other customers or the operation of the platform.
13. Limitation of liability
To the fullest extent permitted by applicable law, WiLL Trader and its operators will not be liable for indirect, incidental, consequential or speculative losses arising from use of the service, including trading losses, loss of opportunity, missed trades, broker outages, connectivity failures, market movements or third-party service failures.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
14. Suspension and termination
We may suspend or terminate access where reasonably necessary to protect users, infrastructure, security, legal compliance or the integrity of the platform. You may stop using WiLL Trader at any time.
15. Changes to the service or these Terms
WiLL Trader is actively developed. Features, plans, supported markets, pricing and these Terms may change. Material changes will be reflected by an updated effective date or other reasonable notice where appropriate.
16. Governing law
These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer or other legal protections that apply.
17. Contact
Questions about these Terms can be sent to info@saasv3.co.za.
